It's official: Smartphones are replacing digital point-and-shoot cameras as the primary photo-taking device for an increasing number of people. With smartphone sales rising and camera sales down, it's not a huge shocker, but results from a new study by the Consumer Electronics Association indicate that while the digital point-and-shoot is still the primary image capture device for more consumers, the numbers are dropping, while the number of people who consider the smartphone as their primary photo-taking device is rising.
In a study conducted this past December, "The Changing Landscape of Digital Photography,"
...
More Suggested Content:
CEA Offers Service Excellence Benchmark Program to Improve Customer Relations
February 13, 2012
From Hold
The Consumer Electronics Association (CEA) has announced a service for the digital imaging industry.
CEA's Service Excellence Benchmark program with customer relations specialists, Service 800, will provide reports on customer satisfaction and service quality for imaging companies. Service 800 will collect data through service transaction interviews with customers, and will offer recommendations for improving customer relations.
COMMENTS
Click here to leave a comment...